I've been doing my quarantine in this hotel.
From the first moment the staff were very friendly and helpful.
The pick up at the airport was without any problem and they quickly took us to the hotel.
The check-in was quite easy, they took our temperature, gave us shoe covers and all the information and QR for communication with the nurses and room service.
The room was quite big with enough space to do some workout.
The bed was big and very comfortable , it had two kinds of hard and soft pillows .
In the room there were many bottles of water, different kinds of teas, coffee...
The food was good , quite varied between Asian and western food , the portions were big and tasty . The food was always on time and hot.
The in- room menu has a discount, and they were very quick with my orders.
After the first swab negative test, you are allowed 1 hour a day to go down to the pool facilities and get some fresh air.
Overall I am quite happy that I chose this hotel for my quarantine.
The customer service by the hotel was very good.
Clerks were really kind and nice for our response, so it was very convinient for 2 weeks.my kids were satisfied with especially 3 meals a day, 8am 12pm and 6pm.
And also room service was noce. Air conditioner in the room was almost perfect.
Customer
25/11/2020
2 likes this
Excellent!
I have stayed at Avani Atrium for ASQ(Alternatively State Quarantine) with my 4yo daughter. Everything went well from Airport pickup till our last day. Upon arrival our baggage was sprayed and sanitized. Nurse cheked our body temperature and give us instructions for our stay. Chek in was very fast. We stayed at Deluxe room, the room is big enough so my daughter could play :-)
In our room we had extra bed linen set, a lot of towels, yoga mat, lot of snacks and some things for a child (crayons, coloring papers...). Housekeeping came after our first negative Covid test, to clean the room. Once we got our test results negative we were allowed to go out for 45min once a day and Housekeeping will come every second day.
Food is served in front of the door, 3 meals daily. Every day I got a message from F&B team with the menu for the next day. Food choices are very good, western, Thai and Indian. Portion are big and the food is very tasty. There is also a la carte menu with 20% discount. I have had Benihana sushi and I would recommend everyone to try. Front office staff always helped as so that our quarantine time would go as smooth as possible. Thank you K. Day, K. Zide, K. Kan.
Thank you K.Apirom
I glad we have chose to stay at Avani Atrium.
Thank you K. Jon and big thanks to the whole team.
Kristina & Lucy
Customer
ASQ